PAYMENT

coolshirts.dk accepts online payments with Dankort, Visa, Mobilepay, MasterCard.
Payment will only be debited from your account when the item is shipped, unless otherwise agreed or stated in your order.
All amounts on the website include VAT.
The website uses the following currencies for pricing:
Denmark – Kroner (DKK)
coolshirts.dk uses a secure payment server that encrypts all information with SSL protocol, which means that your data is secured and cannot be read by outsiders.

DELIVERY

The delivery time for your order is usually 1 – 3 working days.

For some Print on Demand products, the delivery date for your order may be:

2 – 8 working days .
coolshirts.dk ships goods with the following: GLS.

The shipping price will be stated when ordering.

RIGHT OF RETURN AND CANCELLATION

There is a 14-day right of return on all physical goods. The costs associated with shipping the returned item are the responsibility of the customer, who is also responsible for the item during shipping. Therefore, it is a good idea to return it as a parcel post, so that you have a receipt from the postal service. The returned items must be accompanied by a copy of the invoice/delivery note. The item must be returned in unused, saleable condition to:

Zebra Media ApS

Tonsbakken 16-18

DK-2740 Skovlunde

We will then send a credit note for the returned goods and refund the amount.

Right of complaint

There is a 2-year warranty period according to the current Danish Sales Act.
If you wish to return defective goods, please contact us by phone or email.
You can contact: kontakt@zebramedier.dk
Read more on the Consumer Ombudsman's website.

Zebra Medier ApS covers the return costs to a reasonable extent.
When returning, please contact the company:

Zebra Media ApS
Tonsbakken 16-18

DK-2740 Skovlunde
TEL: +45 6062 6461

COOKIES

At coolshirts.dk cookies are used for the purpose of optimizing the website and its functionality, and thus making the visit as easy as possible for you. You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.

Log statistics
We use log statistics on coolshirt.dk , which means that a statistics system collects information that can provide a statistical picture of how many visitors we have, where they come from and where on the website they leave, etc.

The log statistics are only used for the purpose of optimizing the Zebra Medier Aps website.

CONSUMER PROTECTION

Read more about your protection as a consumer when purchasing via a PensoPay payment solution.

COMPLAINT OPTIONS

Complaints about products can be sent to:
Danish Competition and Consumer Authority
Carl Jacobsen's Road 35
2500 Valby
www.forbrug.dk
For EU citizens outside the EU, complaints must be submitted via the EU Commission's online complaint platform.
ec.europa.eu
When making a complaint, our email address must be stated: contact@zebramedier.dk and the website where you purchased the item.